About

FAQ

• Where is the store based?

  Reinfeld, Germany

• Terms of Service

  Please read the entire agreement. By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  We ship everything with Deutsche Post, DHL, or UPS from Germany and we will hand your order over to them within 5 business days. All parcel services provide websites with information about the average delivery times to individual countries:

  Deutsche Post: https://www.deutschepost.de/de/b/briefe-ins-ausland.html
  DHL: http://www.dhl.de/en/paket/privatkunden/international.html
  UPS: https://wwwapps.ups.com/ctc/request?loc=en_us

  Often, international deliveries take 2-3 weeks. Also customs can add another delay on the shipping time.

• Safety

  Technology and the laws and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment. Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. These projects are not intended for use by children. Use of the instructions, kits, projects and suggestions on petrockblock.com and petrockblog.storenvy.com is at your own risk. Florian Müller (petrockblock.com) disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright. Always check the webpage associated with each project before you get started. There may be important updates or corrections! The United States Fire Administration (USFA) has a guide and many simple steps you can take to prevent the loss of life and property resulting from electrical fires. Click here to read them! If you feel uncomfortable with assembling any project or kit, simply contact us to return it for a full refund. Florian Müller (petrockblock.com) is not responsible for your shipping product function or certification if you choose to use our products in your design.

• Third-Party Links

  In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, we have no control over these linked sites. If you use these links, you will leave petrockblock.com or petrockblog.storenvy.com, and we are not responsible for any content, materials or other information located on the linked website. If you decide to check out any of the linked websites, you do so entirely at your own risk.

• Indemnification

  Customer shall protect, defend, indemnify and hold harmless Florian Müller (petrockblock), its shareholders, directors, officers, employees and agents from any fines, damages, costs, losses, liabilities, fees, penalties, claims and expenses (including legal fees and expenses) incurred by Florian Müller (petrockblock) as a result of the failure of the Customer or its agents, officers, directors or employees to comply with this Section.

• Limited Product Warranty

  We warrant FLORIAN MÜLLER (PETROCKBLOCK) Manufactured Products will be free from manufacturing defects for a period of thirty (30) days following the date of delivery to you. We will replace, repair or credit you for any confirmed defective product at our option. Please contact [email protected] with any issues.

  Warranty will not apply if Product fails or is damaged after delivery to you due to accident, abuse or misuse.

  TO THE MAXIMUM EXTENT ALLOWED UNDER APPLICABLE LAW, EXCEPT FOR THE EXPRESS LIMITED WARRANTIES SET FORTH ABOVE, PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND FLORIAN MÜLLER (PETROCKBLOCK) AND ITS SUPPLIERS MAKE NO WARRANTIES UNDER THIS AGREEMENT, EXPRESS, IMPLIED, OR STATUTORY, BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE UNDER OR IN CONNECTION WITH THE PRODUCTS. FLORIAN MÜLLER (PETROCKBLOCK) DOES NOT WARRANT THAT THE PRODUCTS AND CONTENT WILL OPERATE ERROR-FREE, UNINTERRUPTED, OR THAT THEY WILL BE SECURE OR VIRUS-FREE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FLORIAN MÜLLER (PETROCKBLOCK), ITS AGENTS OR OTHER REPRESENTATIVES OR EMPLOYEES SHALL IN ANY WAY INCREASE THE SCOPE OF ADAFRUIT’S WARRANTIES UNDER THIS AGREEMENT. WITHOUT LIMITING THE GENERALITY OF THE FORGOING, FLORIAN MÜLLER (PETROCKBLOCK) AND ITS SUPPLIERS DO NOT MAKE, AND EXPRESSLY DISCLAIM, ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATED TO ANY THIRD PARTY INTELLECTUAL PROPERTY, TECHNOLOGY OR INFORMATION PROVIDED AS PART OF THE PRODUCT OR DOCUMENTATION.

• No Liability

  TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, FLORIAN MÜLLER (PETROCKBLOCK), AND ITS SUPPLIERS, SHALL NOT BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND ARISING IN ANY WAY OUT OF USE OF THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUES OR DATA, OR COSTS OF REPLACEMENT GOODS, EVEN IF FLORIAN MÜLLER (PETROCKBLOCK) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE.

• Revisions to these terms of service

  These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms of service.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.